Return & Reimbursement

Return

If you do not like an item or the size does not fit, you can return the item to us. Please follow the steps below to get your money back as soon as possible.

1. Just write us a short mail with your order number to info@rinosbike.eu

2. We will send you a return label as soon as possible. 

3. Depending on the service provider, simply hand in your return at one of the numerous branches.

Exchange

Sometimes items have a defect or are faulty. In this case, you can of course return the item to us. Depending on your wishes, you will get your money back or we will send you a replacement item as soon as possible. Just send us a short email with your order number to info@rinosbike.eu and we will send you a return label as soon as possible.