GPSR – Compliance & Regulatory Notice
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RINOS BIKES GmbH Compliance & Regulatory Notice Product safety • Recalls • Batteries • Product liability Version 2.0 • Effective 14 July 2026 • rinosbike.com/pages/gpsr |
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What this document covers: This is our regulatory information page. It covers product safety, what we do in the event of a safety recall, your right to return old electronic components for recycling, and our product liability obligations. This is not the warranty or returns document — see rinosbike.com/pages/warranty-policy for that. |
§ 1 Product safety — who is responsible
Rinos Bikes GmbH is the responsible entity for all Rinos products under EU Regulation 2023/988 on General Product Safety (GPSR), in force from 13 December 2024.
| Company | Rinos Bikes GmbH |
| Address | Goethestraße 11E, 15234 Frankfurt (Oder), Germany |
| info@rinosbike.eu | |
| Phone | +49 (0)335 66590614 |
| Company register | Frankfurt (Oder) HRB 18164 |
| VAT | DE334559559 |
Every Rinos bicycle is assigned a unique serial number stamped on the frame. This links the bike to your order in our system, which allows us to identify and contact you in the event of a safety issue.
§ 2 Safety recalls
If we identify a safety-critical defect in a product, or if a regulatory authority orders a recall, we will:
Contact you by email at the address you provided when ordering, as quickly as possible after the issue is identified
Tell you clearly what to do — including whether to stop riding the bike immediately
Arrange collection, repair, or replacement of affected bikes at our cost
Notify the relevant market surveillance authority and publish information at rinosbike.com/pages/gpsr
By buying a Rinos bike, you agree to cooperate with any safety recall: respond to our communications promptly, stop using the bike if we tell you to, and make it available for inspection or collection when requested. Keep your email address up to date — we use the address from your original order for all safety communications.
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Safety notices and product information: rinosbike.com/pages/gpsr Contact: info@rinosbike.eu |
§ 3 Product liability
Under the German Product Liability Act (Produkthaftungsgesetz / ProdHaftG), Rinos is fully liable for personal injury or property damage caused by a defective product. This liability is unlimited and cannot be excluded by any contract. Nothing in our Terms, Warranty Policy, or any other Rinos document limits this liability.
A new Product Liability Directive (EU 2024/2853) is being implemented into German law, scheduled to take effect on 9 December 2026. The previous €85 million cap on personal injury claims and the €500 property damage deductible are both being removed under this reform. Rinos will comply with the updated law upon its entry into force.
For safety concerns or suspected product defects that may be dangerous, contact: info@rinosbike.eu
§ 4 Electronic components — take-back and recycling
Some Rinos bikes are fitted with electronic shifting systems (such as Shimano Di2) containing electronic components and rechargeable lithium batteries. Under the German ElektroG (implementing EU WEEE Directive 2012/19/EU) and the EU Battery Regulation 2023/1542, these must not be disposed of in household waste.
How to return old electronic components
We offer a free take-back service for end-of-life electronic shifting parts from Rinos bikes. This covers: electronic derailleurs, electronic shifters, junction boxes, charging cables, and batteries from electronic shifting systems.
Email info@rinosbike.eu with subject 'Electronic Component Return – [Order Number]' and list the items you want to return.
We will send you a return address and packaging instructions.
Pack the items safely to prevent short circuits in transit.
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Important — lithium battery safety: Batteries must be discharged to around 30% charge before being shipped. Damaged, swollen, or leaking batteries CANNOT be sent by post and need specialist disposal. If you have a damaged battery, email us at info@rinosbike.eu before doing anything — we will advise. |
This service is for electronic components from Rinos bikes only. It does not cover parts bought separately from other retailers.
§ 5 Conformity standards
| Standard bicycles | EN ISO 4210 (Safety requirements for bicycles) |
| Electronic shifting components | Per applicable manufacturer standards (Shimano, etc.) |
| Product safety regulation | EU Regulation 2023/988 (GPSR) |
| Product liability | Produkthaftungsgesetz (ProdHaftG) / EU Directive 85/374/EEC, updated by EU 2024/2853 |
| Electronic waste (WEEE) | ElektroG / EU Directive 2012/19/EU |
| Battery regulation | Batteriegesetz (BattG) / EU Battery Regulation 2023/1542 |
Document Control
| Document | Compliance & Regulatory Notice |
| Version | 2.0 |
| Effective date | 14 July 2026 |
| Regulatory basis | EU 2023/988 (GPSR) • ProdHaftG • ElektroG • BattG • EU Battery Regulation 2023/1542 • EU PLD 2024/2853 |
| Contact | info@rinosbike.eu • rinosbike.com/pages/gpsr |